Water main break continues to cause problems Wednesday

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DICKSON CITY, LACKAWANNA COUNTY (WBRE/WYOU-TV)UPDATE: A nearly two-day fiasco without water for residents in Dickson City came to an end Wednesday night.

Repairs of a 16-inch water main break from Tuesday morning on Main Street were completed just hours ago. The break and repair work shut down Main Street for the entire duration.

American Water is working to restore water to all its customers. They did warn the water may be discolored at first and customers should run the cold water faucet until it clears up.


Crews have been working for 36 hours on a water main break in Lackawanna County. While progress has been made, residents continue to be without water.

Main Street is still closed, something the borough has been trying to reopen all day as crews finish the repair on this water main break that has inconvenienced the neighborhood for days. Water pumps are trying to keep up with nearly a dozen workers who have worked around the clock to fix what’s being called a “major” water problem

“We had a little bit of water yesterday. It was dirty but now last night we have no water at all. There is no water on. We do not get anything out of the faucets, nothing,” Cynthia Thomas of Dickson City said.

Thomas lives less than a half a block away from the ruptured pipe. All day Tuesday and Wednesday workers with Pennsylvania American Water have been getting blasted by water pressure as they work to repair the break in the 16-inch pipe.

“We’ve had where they have had breaks before where they could fix it but nothing like this. Like I said it could be worse,” Thomas said.

The water company has brought in additional resources to help get the break under control and restore water for its customers.

“I woke up this morning and got another phone call saying that it will be on tonight. We can go pick water up at certain locations, but I’m going to my brother-in-law’s,” Elaine Walsh of Dickson City said.

Just like Thomas, Elaine Walsh is in the same boat: Without water.

“Good thing I already had my two coffee pots filled so I had my coffee this morning so I’m good,” Walsh said.

Thomas appreciates the workers working overtime, but adds, it’s been too long without water.

“Probably go up to a hotel or something where they have water,” Thomas said.

Pennsylvania American Water tells Eyewitness News they are wrapping up their repairs. The company does not know how many people have been affected by this break.

Anyone who needs water can find tankers at Genetti’s, Schiffs and Scranton Orthopedics.


More than 24 hours after a water main break in Dickson City, water continues to gush onto Main Street.

The 16-inch main broke Tuesday morning. Crews remain on-scene Wednesday. They anticipate it will be fixed this evening, which is when water will be restored to customers in the area.

It’s been impacting several residents since Tuesday.

 “About 6 a.m. this morning I went into the bathroom and the water was all dirty. Walked downstairs to make coffee and the water was dirty,” said John Bartoli, Dickson City.

As water is being forced out of a 16-inch line, it’s re-shaping the road. Pennsylvania American Water was able to shut off the mainline from I-81 To Boulevard Street mid-afternoon. 

“I don’t know how I am going to get a shower. I need to shave. It’s just one big mess,” said Bartoli.

“If we lose water here. Then pretty much we have to close,” said Lori Walsh, Director of Child Care, Dickson City Civic Center.

Walsh spent most of Tuesday in emergency management mode at the Dickson City Civic Center. The center provides child care from 6 a.m. to 6 p.m. Luckily the center had water.

“According to regulation if we don’t have water then we cannot provide care. It’s a huge part. It has to do a lot with sanitary, hand washing and be able to use the toilet facility,” said Walsh.

According to borough officials, there are three water lines under the main street and the one that ruptures is decades old. 

“Hopefully it gets fixed sometime soon and we don’t get affected by it,” said Walsh.

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