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Service dog investigation

WATSONTOWN, NORTHUMBERLAND COUNTY (WBRE/WYOU) A service dog comes with a costly bill but is considered invaluable helping children and adults with autism. 

That's why parents from around the country shelled out thousands of dollars each to a North Carolina non-profit. 

But many families claim they didn't get what they paid for including two local families. One from Athens and the other from Watsontown. Eyewitness News spoke with one family from Watsontown who say there's nothing service about their dog. 

Through community donations the Brouse family was able to get Piper, a service dog for their 8-year-old son, Landon. Piper cost $13,000 and while Landon loves her, his family believes they didn't get what they paid for. She's not alone. 

While Landon's mom has not written a complaint, 85 others have who claim their dogs were untrained and aggressive

The North Carolina Attorney General is now investigating the owner of the non-profit called "Rycon Service Dogs" in Raleigh. 

"If these allegations prove to be correct we're going to do everything in our power to hold this guy accountable," said Josh Stein, NC Attorney General. 

For Piper, "I think more on the lines of a really good pet than what we were hoping for," said Kristen Brouse, Landon's mom. 

North Carolina's AG says some allegations show some people paid $13,000 and never received their dog. 

If you purchased an animal from Rycon Service Dogs you should contact the North Carolina Attorney General's office.


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