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I-Team: Overflowing mailbox causing concern at Wilkes-Barre Post Office


WILKES-BARRE, LUZERNE COUNTY (WBRE/WYOU) — Concerns and frustrations are being expressed by people who use the Wilkes-Barre Post Office.

Specifically, drop boxes located outside the post office. People who use those drop boxes, or try to use them, say they are almost always overflowing, jammed up with mail.

Eyewitness News was at the Wilkes-Barre Post Office, Wednesday afternoon. Frustrations and concerns about the large blue drop boxes played out in real-time. People could not put mail in. If they did, it was not easy. Others simply drove away.

“It’s not fitting. As I said before, the only way they could do, doors open till 6:00, drive around, and put them inside. Other than that people are just tossing them in not even care,” explained Phyllis Monda, Wilkes-Barre

An elderly gentleman could not put his letters inside and needed help when he got out of his vehicle to pick them up.

Others, like Dave Kaskus of Wilkes-Barre, say this situation is nothing new.

“They need to do something. I don’t know what,” he said.

Kaskus explained that he had seen the drop boxes like this before.

“I really don’t know what to say. I mean another box or something. I don’t know, you know,” said Kaskus.

We did see a sign outside the post office saying help wanted. Monda says she comes here quite a bit and thinks it may be a factor in the mailbox overflowing. She’s concerned that mail could easily be stolen.

“They don’t have enough people here, they don’t have enough help. Great employees inside, I tell you that. Nobody wants to work and this is mail, it’s getting backed up and it’s terrible, it’s terrible,” stressed Monda.

The I-Team reached out to the postal service. They responded by saying “USPS apologizes for any inconvenience. On occasion someone may jam a thick letter into a box which can jam and create an overflow. If brought to our attention, we can assure you the box will be emptied in a timely fashion.”

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