STROUDSBURG, MONROE COUNTY (WBRE/WYOU) — The fall weather is here and many people are turning on their heat for the first time.
Eyewitness News spoke to a local heating company, R.J. Groner Inc., about how they prepared for their busy season during an industry shortage.
The temperatures are going down and the heat is being cranked up for many residents in NEPA. Unfortunately for some, that led to a phone call to a local heating repair company.
“We’ve been getting a ton of calls since Sunday. Yes, the phones lit up right after that cold snap came through,” explained John Tuohy, Operations Manager, R.J. Groner Inc.
R.J. Groner Heating, A.C., and Plumbing Company have served Monroe County residents for more than 70 years.
They say their industry is one of many industries facing shortages due to the COVID pandemic.
“You’re seeing it in the supermarkets, you’re seeing it everywhere in the automobile industry, and things along those lines, we’re having the same problem,” explained Tuohy. “So let’s find those problems before they become a breakdown and then we run into an issue where we may not be able to get a part right away for you.”
Tuohy says their parts shortages are across the board, including boilers, furnaces, and heat pumps.
“We waited almost three months for a major component for a system just recently so that’s a big concern for us in our industry,” said Tuohy.
Customers should be checking filters and continuing maintenance on their heaters, as well as, having working carbon monoxide and smoke detectors inside their home.
Despite many turning on the heat, some locals, like Andrew Valentin, say he’s still waiting to make the switch.
“We haven’t gotten there quite yet,” said Valentin. “I was this close last night because it was a little cold, but by the weekend we’ll probably turn it on.”
R.J. Groner tells Eyewitness News because of the shortages and longer shipping times, they ordered extra parts ahead of the winter season.