SCRANTON, LACKAWANNA COUNTY (WBRE/WYOU) Seconds count during an emergency. Local county 911 centers are trying to get ahead to get ahead of a call by encouraging residents to provide important information through a program.

Dispatchers at the Wyoming County 911 Center is Tunkhannock are able to get one step ahead when an emergency call comes in. 

They’re part of a national program called Smart911. With cell phones in and landlines going out. Residents of all ages can sign up and enter their address, who lives at the residents, medical assistance and history, work location and more. It’s up to you what to add. 

“Picture of family members, pets, vehicles. If someone was to go missing we would have a picture that we will be able to distribute to the police department,” said Frank Miller, Deputy Director of the center. 

Tunkhannock Township Police Chief Edward Morristell says the program helps in Many ways. 

“As a police officer, EMT, a firefighter, anybody going to any emergency situation just the smallest amount of information can help. Like I said it can save a lot of confusion down the road,” said Chief Morristell. 

Susquehanna and Luzerne County also take part in the program. 

If you would like to create a profile, click here. To learn more about the national program you can visit

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