UPS says bad weather and bad timing are to blame for the delays. That's little comfort to anyone who paid extra for gifts and merchandise to arrive on time. Better Late Than Never. Barbara Miele owns a gift shop in downtown Williamsport. UPS packages she need before the holiday arrived two days after Christmas. "They were delayed. We had no idea what was going on. We knew our package was stuck in Kentucky when it was supposed to be here.
What's inside the packages are new wallets that belong on this display. Outside UPS drivers are busy delivering packages in downtown Williamsport. Brown vans are making stops. And packages are rolling inside many doors as workers attempt to make up for the holiday delay. Customers and store owners were often left waiting this year. UPS blames bad weather, procrastination and a heavy workload
Robin Caffrey lives in Arizona and is visiting family in South Williamsport. She says she had the same problem on the West Coast, and now has suggestions for UPS.
"One to have a better tracking system so that the people reporting it know where the packages are and be prepared for fifty percent more than they would expect."