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Despite Recalls, It's "Business As Usual" For Local GM Dealers

Local General Motors dealers tell Eyewitness News aside from increased calls to their service departments it's been business as usual for them.
Kingston, Luzerne County - It's been a tough year for General Motors. So far the company has recalled at least two and a half million cars.

Despite the tough times facing GM nationally, local dealers say it's been business as usual.

Rich Crossin, the president of Bonner's Chevrolet in Kingston told Eyewitness News there has been a steady flow of calls coming into his service department since General Motors has announced two major recalls.

"It's been a thing the last 10 or 12 years we've had recalls," Crossin said. "It's just part of the business."

The recall that's made the most headlines is the one involving 2.6 million cars due to an ignition switch flaw.

Crossin said there a number of drivers lined up to get the part fixed.   

"We've got about 10 of them lined up in the service department waiting for parts," he said.

Crossin said despite that GM cars are still flying off his lot.

"The outlook looks very good for spring for Chevrolet," he said.

It's much the same story at San Souci Motors in Hanover Township where they sell used cars. They have a few of the recalled cars on the lot.
   
Salesman, Tyler Karalunas said they've had no problem selling them.

"That's something that shows up on the CarFax reports that we give to people," he said. "Most of the time, especially with this one, people already know about it. That's going to come up and they'll know to go to a Chevy dealer and have it taken care of it."

Karalunas said the recalls haven't hurt their sales.

Back at Bonner's they know that when the parts come in to fix the recalled cars they'll be busy.

"I think it's April 10th we should have the parts," Crossin said. "The fix should be done in about a month."

AAA says if you have one of cars in the recall you're entitled to a rental.

According to AAA: "At safercar.gov, consumers can start at the right-hand side of the home page under “Safety Recalls” and follow the prompts until asked to enter their vehicle information to find out if a recall has been announced for their car or truck."
       
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